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Security & Privacy

Power Tools 2 Buy is committed to protecting your privacy. Any personal information we collect will be used in accordance with the Data Protection Act 1998 and other applicable laws. In this Privacy Policy references to "we", "the company" and "us" are to Power Tools 2 Buy

What information do we collect and how do we use it? 

We only collect personal information when you knowingly provide it to us - when registering on the website, purchasing a product and signing up to our newsletter. 

Will we share the information we receive?

We know that your privacy is important to you an we don’t share any information with any third parties.

Cookies

A cookie is a small text file that a website can send to your computer's browser. It's like an internet user's identification card, which tells a website when a user is re-visiting the site. Their ability is limited to containing and transferring to the website as much information as the users have disclosed to that site. Cookies can't read or interfere with other information saved on your hard drive. The Power Tools 2 Buy website (in common with most other shopping websites) will not work without cookies.

Most computers are set up to automatically accept cookies. However, you can reset your browser settings to refuse cookies, or alert you when a cookie is being sent so you can choose whether or not to accept it.

3rd Party Cookies

Google Analytics:

Google Analytics use cookies to collect data that helps us understand how people are using the site. We use this information to identify how and where we can improve the customer experience. The information collected through these cookies is anonymous and does not identify specific individuals. 

Social Bookmarking:

To make it easier for you to share our site with your social networks, we have placed various share buttons on our pages (Facebook, Twiiter, Google +). These third parties also place cookies on your site to allow their tools to function. 

  

How do we protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Please see our Security Policy for further information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.

What choices do I have?

You do not have to provide Power Tools 2 Buy with any of the information requested, however your computer will need to accept cookies to enable you to place orders with www.powertools2buy.com.You can update any personal information we hold about you by using the My Account section and logging in using your username and password. You may change your preferences at any time by contacting us online and using the form on the contact page. If you have registered you can also change your preferences in the My Account section.

Children

Power Tools 2 Buy does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use www.powertools2buy.com only with the involvement of a parent or guardian.

How do I make a complaint to Power Tools 2 Buy?

Power Tools 2 Buy will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 48 hours. If you are still not happy with the way your complaint is being handled you should write to:

"Power Tools 2 Buy, 152-154 Ballards Lane, Finchley, London, N3 2PA"

Policy changes

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Any changes to this policy made by Power Tools 2 Buy be posted here and will take effect immediately. This policy was last updated in July 2013. Tell us what you think Power Tools 2 Buy welcomes your questions and comments about privacy.

Please note our only language setting at present is English. 

Accessing our Service

Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.

Disclaimer of Warranties and limitation of liability

For any purchases, manufacture’s warranties will be applicable.